We ordered this Champagne Cooler as a wedding gift with the initials and the date etched onto it. Despite lockdown and the difficult work situation Angela from Inkerman was extremely helpful and the cooler arrived well before the date required. We are delighted with the quality of the cooler and also the excellent service. I would not hesitate to recommend Inkerman to anyone needing a special gift. Thank you very much!
Erica |17/06/2020 18:30
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A manager responded to this review
Thank you so much for such a great review. We are delighted that you were pleased with the service and the gift itself. We look forward to assisting you again in the future
Excellent service and quality
We ordered this as a leaving gift for a long-serving employee. He was absolutely delighted with the personalised gift and the quality. A beautiful keepsake. Exceptionally good customer service received, will definitely use Inkerman next time a gift of this kind is required. Highly recommend
Guest |23/06/2020 12:50
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A manager responded to this review
Thank you so much for taking the time to write this lovely review. We are delighted that the recipient is thrilled with the personalised cooler. We look forward to assisting you again in the future.
A beautiful gift
I ordered this for a friend's 40th Birthday. It arrived on time and was beauifully packaged. The engraving workmanship was as requested and perfect. My friend thought it was a beautiful and very special gift. Angela at Inkerman looked after everything and I can only say the service was fantastic. Would recommend them for any special gifts.
Harold |22/07/2020 13:21
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A manager responded to this review
Thank you so much for this lovely review. We're so pleased that you were delighted with the cooler and our service. We look forward to assisting you again soon.
Delighted with the gift
I have received my order today and I am thrilled. You have gone above and beyond to get this to me in time and I cannot thank you enough! Each time I contacted you you replied promptly, you chased me when I hadn’t followed up with an answer, and you delivered two days early! Not only did it arrive with plenty of time, it looks fabulous and it is wrapped exquisitely. As you can tell by all my superlatives I really am happy with your service and product.
Sarah-Jane |17/08/2020 15:12
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A manager responded to this review
We are so delighted that you were pleased with the cooler. Thank you very much for taking the time to write such a lovely review. We look forward to assisting you again soon.
Genuine Care
I was looking for an ice cooler to be personalised as a house warming gift. I was able to first chat to someone about my order, they were very helpful and accommodating. I was sent a draft of my engraving and also received a phone call to check something I had gotten wrong with the order. Really good customer service, and immediate help which is becoming harder and harder to get these day. When the package arrived it was in a beautiful box, well packaged and a note written in gold pen, a lovely addition. My brother loved the gift, it was expensive but I got what I paid for in terms of quality, service and finishing touches. Thanks Inkerman team.
Guest |01/03/2021 09:34
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A manager responded to this review
Thank you so much for taking the time to write this lovely review, it is really appreciated. We strive on offering great customer service and we are so pleased we delivered this for you. We hope to assist you again soon
Wonderful gift
I ordered an engraved Champagne cooler as a leaving gift. The service was fantastic - really speedy and helpful and the gift looked amazing. It comes packaged up beautifully. Inkerman is a lovely thoughtful company and I will definitely use them again.,
Guest |28/02/2022 23:03
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A manager responded to this review
Thank you so much for your lovely comments on this review, it really means a lot to us, and we look forward to assisting you again soon.
Engagement present
Delighted with the cooler and Champagne flutes. Great service and beautifully presented. Highly recommended.
Guest |02/03/2022 21:41
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A manager responded to this review
Thank you very much for taking the time to write this review, it really is appreciated. We are so pleased that you were delighted with the gift set and we hope to assist you again in the near future.
Fantastic Service
Once again the Inkerman team delivered 3 beautifully engraved Champagne coolers in record time . Definitely made possible by their efficient communication and can do attitude. Thank you
Guest |31/05/2022 10:17
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A manager responded to this review
Thank you so much for your lovely review. We are so pleased you were delighted with your latest personalised gifts, and we look forward to assisting you again soon.
Champagne cooler
What a lovely inscribed present for a 50th birthday for my brother. Thank you for turning it around in such a quick time and ensuring it was delivered on time as promised. Wonderful client service - thank you!
Guest |13/06/2024 23:06
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A manager responded to this review
Thank you so much for your lovely review, it is greatly appreciated. We look forward to assisting you again in the near future.
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